Privacy Policy
Last updated February 27, 2024
This privacy notice for Phoexa ("
we
," "
us
," or "
our
" ), describes how and why we might collect, store, use, and/or share ("
process
") your information when you use our services ("
Services
"), such as when you:
- Visit our website at https://phoexa.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If
you do not agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and the products and features
you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information .
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn more
about when and with whom we share your personal information .
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Learn more about how we keep your information safe .
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn more about your privacy rights .
How do you exercise your rights?
The easiest way to exercise your rights is by visiting
https://phoexa.com/contact
, or by contacting us. We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full .
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when
you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with
us and the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
- names
- email addresses
Sensitive Information.
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short:
We only process your personal information when we believe
it is necessary and we have a valid legal reason (i.e.,
legal basis) to do so under applicable law, like with
your consent, to comply with laws, to provide you with
services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK, this
section applies to you.
The General Data Protection Regulation (GDPR) and UK
GDPR require us to explain the valid legal bases we
rely on in order to process your personal
information. As such, we may rely on the following
legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our Services are used so we can improve them to engage and retain users
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations.
We may process your information where we believe
it is necessary for compliance with our legal
obligations, such as to cooperate with a law
enforcement body or regulatory agency, exercise
or defend our legal rights, or disclose your
information as evidence in litigation in which
we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this
section applies to you.
We may process your information if you have
given us specific permission (i.e., express
consent) to use your personal information
for a specific purpose, or in situations
where your permission can be inferred (i.e.,
implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally
permitted under applicable law to process
your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
In Short: We may share information in
specific situations described in this
section and/or with the following third
parties.
We may need to share your personal
information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. HOW LONG DO WE KEEP
YOUR INFORMATION?
In Short: We keep your information for
as long as necessary to
fulfill the purposes
outlined in this privacy
notice unless otherwise
required by law.
We will only keep your
personal information for as
long as it is necessary for
the purposes set out in this
privacy notice, unless a
longer retention period is
required or permitted by law
(such as tax, accounting, or
other legal requirements).
When we have no ongoing
legitimate business need to
process your personal
information, we will either
delete or anonymize such
information, or, if this is
not possible (for example,
because your personal
information has been stored in
backup archives), then we will
securely store your personal
information and isolate it
from any further processing
until deletion is possible.
6. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In Short: We aim to protect your
personal information through
a system of organizational
and technical security
measures.
We have implemented
appropriate and reasonable
technical and organizational
security measures designed to
protect the security of any
personal information we
process. However, despite our
safeguards and efforts to
secure your information, no
electronic transmission over
the Internet or information
storage technology can be
guaranteed to be 100% secure,
so we cannot promise or
guarantee that hackers,
cybercriminals, or other
unauthorized third parties
will not be able to defeat our
security and improperly
collect, access, steal, or
modify your information.
Although we will do our best
to protect your personal
information, transmission of
personal information to and
from our Services is at your
own risk. You should only
access the Services within a
secure environment.
7. DO WE COLLECT
INFORMATION FROM
MINORS?
In Short: We do not knowingly
collect data from or market
to children under 18 years
of age.
We do not knowingly solicit
data from or market to
children under 18 years of
age. By using the Services,
you represent that you are at
least 18 or that you are the
parent or guardian of such a
minor and consent to such
minor dependent’s use of the
Services. If we learn that
personal information from
users less than 18 years of
age has been collected, we
will deactivate the account
and take reasonable measures
to promptly delete such data
from our records. If you
become aware of any data we
may have collected from
children under age 18, please
contact us at [email protected]
.
8. WHAT ARE YOUR
PRIVACY RIGHTS?
In Short: In some regions, such
as the European Economic
Area (EEA), United Kingdom
(UK), Switzerland, and
Canada, you have rights that
allow you greater access to
and control over your
personal information.
You may review, change, or terminate
your account at any time.
In some regions (like the EEA,
UK, Switzerland, and Canada),
you have certain rights under
applicable data protection
laws. These may include the
right (i) to request access
and obtain a copy of your
personal information, (ii) to
request rectification or
erasure; (iii) to restrict the
processing of your personal
information; (iv) if
applicable, to data
portability; and (v) not to be
subject to automated
decision-making. In certain
circumstances, you may also
have the right to object to
the processing of your
personal information. You can
make such a request by
contacting us by using the
contact details provided in
the section " HOW CAN YOU CONTACT US ABOUT
THIS NOTICE? " below.
We will consider and act upon
any request in accordance with
applicable data protection
laws.
If you are located in the EEA
or UK and you believe we are
unlawfully processing your
personal information, you also
have the right to complain to
your Member State
data protection
authority
or UK data protection authority .
If you are located in
Switzerland, you may contact
the Federal Data
Protection and
Information
Commissioner
.
Withdrawing your consent:
If we are relying on your consent
to process your personal information,
which may be express and/or implied
consent depending on the applicable
law, you have the right to withdraw
your consent at any time. You can
withdraw your consent at any time
by contacting us by using the contact
details provided in the section
" HOW CAN YOU CONTACT US ABOUT
THIS NOTICE? " below.
However, please note that this
will not affect the lawfulness
of the processing before its
withdrawal nor, when applicable
law allows, will it affect the
processing of your personal
information conducted in
reliance on lawful processing
grounds other than consent.
If you have questions or
comments about your privacy
rights, you may email us at
[email protected].
9. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers and some
mobile operating systems and
mobile applications include a
Do-Not-Track ("DNT") feature
or setting you can activate to
signal your privacy preference
not to have data about your
online browsing activities
monitored and collected. At
this stage no uniform
technology standard for
recognizing and implementing
DNT signals has been
finalized. As such, we do not
currently respond to DNT
browser signals or any other
mechanism that automatically
communicates your choice not
to be tracked online. If a
standard for online tracking
is adopted that we must follow
in the future, we will inform
you about that practice in a
revised version of this
privacy notice.
10. DO UNITED STATES
RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of
California, Colorado,
Connecticut, Utah or
Virginia, you are granted
specific rights regarding
access to your personal
information.
What categories of personal
information do we collect?
We have collected the
following categories of
personal information in the
past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such
as real name, alias,
postal address,
telephone or mobile
contact number, unique
personal identifier,
online identifier,
Internet Protocol
address, email
address, and account
name | NO |
B. Personal
information as defined
in the California
Customer Records
statute | Name, contact
information,
education, employment,
employment history,
and financial
information | NO |
C. Protected
classification
characteristics under
state or federal law | Gender and date of
birth | NO |
D. Commercial
information | Transaction
information, purchase
history, financial
details, and payment
information | NO |
E. Biometric
information | Fingerprints and
voiceprints | NO |
F. Internet or other
similar network
activity | Browsing history,
search history, online
behavior, interest
data, and interactions
with our and other
websites,
applications, systems,
and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic,
visual, thermal,
olfactory, or similar
information | Images and audio,
video or call
recordings created in
connection with our
business activities | NO |
I. Professional or
employment-related
information | Business contact
details in order to
provide you our
Services at a business
level or job title,
work history, and
professional
qualifications if you
apply for a job with
us | NO |
J. Education
Information | Student records and
directory information | NO |
K. Inferences drawn
from collected
personal information | Inferences drawn from
any of the collected
personal information
listed above to create
a profile or summary
about, for example, an
individual’s
preferences and
characteristics | NO |
| L. Sensitive personal Information | NO |
We will use and retain the
collected personal information as
needed to provide the Services or
for:
- Category B - 1 year
We may
also
collect
other
personal
information
outside
of these
categories
through
instances
where
you
interact
with us
in
person,
online,
or by
phone or
mail in
the
context
of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do
we use
and
share
your
personal
information?
Learn about
how we use
your
personal
information
in the
section, " HOW DO WE
PROCESS
YOUR
INFORMATION? "
Will
your
information
be
shared
with
anyone
else?
We may
disclose
your
personal
information
with our
service
providers
pursuant
to a
written
contract
between
us and
each
service
provider.
Learn
more
about
how we
disclose
personal
information
to in
the
section,
" WHEN AND
WITH
WHOM DO
WE SHARE
YOUR
PERSONAL
INFORMATION? "
We may
use your
personal
information
for our
own
business
purposes,
such as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This is
not
considered
to be
"selling"
of your
personal
information.
We have
not
disclosed,
sold, or
shared
any
personal
information
to third
parties
for a
business
or
commercial
purpose
in the
preceding
twelve
(12)
months.
We
will not
sell or share
personal
information
in the future
belonging
to website
visitors,
users, and
other consumers.
California
Residents
California
Civil Code
Section
1798.83,
also known
as the
"Shine The
Light" law
permits our
users who
are
California
residents to
request and
obtain from
us, once a
year and
free of
charge,
information
about
categories
of personal
information
(if any) we
disclosed to
third
parties for
direct
marketing
purposes and
the names
and
addresses of
all third
parties with
which we
shared
personal
information
in the
immediately
preceding
calendar
year. If you
are a
California
resident and
would like
to make such
a request,
please
submit your
request in
writing to
us using the
contact
information
provided
below.
If you are
under 18
years of
age, reside
in
California,
and have a
registered
account with
the
Services,
you have the
right to
request
removal of
unwanted
data that
you publicly
post on the
Services. To
request
removal of
such data,
please
contact us
using the
contact
information
provided
below and
include the
email
address
associated
with your
account and
a statement
that you
reside in
California.
We will make
sure the
data is not
publicly
displayed on
the
Services,
but please
be aware
that the
data may not
be
completely
or
comprehensively
removed from
all our
systems
(e.g.,
backups,
etc.).
CCPA
Privacy
Notice
This
section
applies
only to
California
residents.
Under the
California
Consumer
Privacy
Act
(CCPA),
you have
the rights
listed
below.
The
California
Code of
Regulations
defines a
"residents"
as:
(1) every
individual
who is in
the State
of
California
for other
than a
temporary
or
transitory
purpose
and
(2) every
individual
who is
domiciled
in the
State of
California
who is
outside
the State
of
California
for a
temporary
or
transitory
purpose
All other
individuals
are
defined as
"non-residents."
If this
definition
of
"resident"
applies to
you, we
must
adhere to
certain
rights and
obligations
regarding
your
personal
information.
Your
rights
with
respect
to
your
personal
data
Right
to
request
deletion
of the
data —
Request
to
delete
You can
ask for
the
deletion
of your
personal
information.
If you
ask us
to
delete
your
personal
information,
we will
respect
your
request
and
delete
your
personal
information,
subject
to
certain
exceptions
provided
by law,
such as
(but not
limited
to) the
exercise
by
another
consumer
of his
or her
right to
free
speech,
our
compliance
requirements
resulting
from a
legal
obligation,
or any
processing
that may
be
required
to
protect
against
illegal
activities.
Right
to be
informed
—
Request
to
know
Depending
on the
circumstances,
you have
a right
to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
In
accordance
with
applicable
law, we
are not
obligated
to
provide
or
delete
consumer
information
that is
de-identified
in
response
to a
consumer
request
or to
re-identify
individual
data to
verify a
consumer
request.
Right
to
Non-Discrimination
for
the
Exercise
of a
Consumer’s
Privacy
Rights
We will
not
discriminate
against
you if
you
exercise
your
privacy
rights.
Right to
Limit
Use and
Disclosure
of
Sensitive
Personal
Information
We do not
process
consumer's
sensitive
personal
information.
Verification
process
Upon
receiving
your
request,
we will
need to
verify
your
identity
to
determine
you are
the same
person
about
whom we
have the
information
in our
system.
These
verification
efforts
require
us to
ask you
to
provide
information
so that
we can
match it
with
information
you have
previously
provided
us. For
instance,
depending
on the
type of
request
you
submit,
we may
ask you
to
provide
certain
information
so that
we can
match
the
information
you
provide
with the
information
we
already
have on
file, or
we may
contact
you
through
a
communication
method
(e.g.,
phone or
email)
that you
have
previously
provided
to us.
We may
also use
other
verification
methods
as the
circumstances
dictate.
We will
only use
personal
information
provided
in your
request
to
verify
your
identity
or
authority
to make
the
request.
To the
extent
possible,
we will
avoid
requesting
additional
information
from you
for the
purposes
of
verification.
However,
if we
cannot
verify
your
identity
from the
information
already
maintained
by us,
we may
request
that you
provide
additional
information
for the
purposes
of
verifying
your
identity
and for
security
or
fraud-prevention
purposes.
We will
delete
such
additionally
provided
information
as soon
as we
finish
verifying
you.
Other
privacy
rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To
exercise
these
rights,
you can
contact
us by
visiting https://phoexa.com/contact
, by
email
at
[email protected], or by
referring to
the contact
details at
the bottom
of this
document. If
you have a
complaint
about how we
handle your
data, we
would like
to hear from
you.
Colorado
Residents
This
section
applies
only to
Colorado
residents.
Under the
Colorado
Privacy
Act (CPA),
you have
the rights
listed
below.
However,
these
rights are
not
absolute,
and in
certain
cases, we
may
decline
your
request as
permitted
by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
To submit
a request
to
exercise these rights
described
above,
please
email
[email protected]
or visit https://phoexa.com/contact .
If we
decline to
take
action
regarding
your
request
and you
wish to
appeal our
decision,
please
email us
at
[email protected].
Within
forty-five
(45) days
of receipt
of an
appeal, we
will
inform you
in writing
of any
action
taken or
not taken
in
response
to the
appeal,
including
a written
explanation
of the
reasons
for the
decisions.
Connecticut
Residents
This
section
applies
only to
Connecticut
residents.
Under the
Connecticut
Data
Privacy
Act
(CTDPA),
you have
the rights
listed
below.
However,
these
rights are
not
absolute,
and in
certain
cases, we
may
decline
your
request as
permitted
by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
To submit
a request
to
exercise
these
rights
described
above,
please
email
[email protected]
or visit https://phoexa.com/contact
.
If we
decline to
take
action
regarding
your
request
and you
wish to
appeal our
decision,
please
email us
at
[email protected].
Within
sixty (60)
days of
receipt of
an appeal,
we will
inform you
in writing
of any
action
taken or
not taken
in
response
to the
appeal,
including
a written
explanation
of the
reasons
for the
decisions.
Utah
Residents
This
section
applies
only to
Utah
residents.
Under the
Utah
Consumer
Privacy
Act
(UCPA),
you have
the rights
listed
below.
However,
these
rights are
not
absolute,
and in
certain
cases, we
may
decline
your
request as
permitted
by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data
To submit
a request
to
exercise
these
rights
described
above,
please
email
[email protected]
or visit https://phoexa.com/contact
.
Virginia
Residents
Under the
Virginia
Consumer
Data
Protection
Act
(VCDPA):
"Consumer"
means a
natural
person who
is a
resident
of the
Commonwealth
acting
only in an
individual
or
household
context.
It does
not
include a
natural
person
acting in
a
commercial
or
employment
context.
"Personal
data"
means any
information
that is
linked or
reasonably
linkable
to an
identified
or
identifiable
natural
person.
"Personal
data" does
not
include
de-identified
data or
publicly
available
information.
"Sale of
personal
data"
means the
exchange
of
personal
data for
monetary
consideration.
If this
definition
of
"consumer"
applies to
you, we
must
adhere to
certain
rights and
obligations
regarding
your
personal
data.
Your
rights
with
respect
to your
personal
data
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Exercise
your
rights
provided
under
the
Virginia
VCDPA
You may
contact us
by email
at
[email protected]
or visit https://phoexa.com/contact
.
If you are
using an
authorized
agent to
exercise
your
rights, we
may deny a
request if
the
authorized
agent does
not submit
proof that
they have
been
validly
authorized
to act on
your
behalf.
Verification
process
We may
request
that you
provide
additional
information
reasonably
necessary
to verify
you and
your
consumer's
request.
If you
submit the
request
through an
authorized
agent, we
may need
to collect
additional
information
to verify
your
identity
before
processing
your
request.
Upon
receiving
your
request,
we will
respond
without
undue
delay, but
in all
cases,
within
forty-five
(45) days
of
receipt.
The
response
period may
be
extended
once by
forty-five
(45)
additional
days when
reasonably
necessary.
We will
inform you
of any
such
extension
within the
initial
45-day
response
period,
together
with the
reason for
the
extension.
Right to
appeal
If we
decline to
take
action
regarding
your
request,
we will
inform you
of our
decision
and
reasoning
behind it.
If you
wish to
appeal our
decision,
please
email us
at
[email protected].
Within
sixty (60)
days of
receipt of
an appeal,
we will
inform you
in writing
of any
action
taken or
not taken
in
response
to the
appeal,
including
a written
explanation
of the
reasons
for the
decisions.
If your
appeal is
denied,
you may
contact
the Attorney
General
to
submit
a
complaint
.
11.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short:
Yes, we
will update
this notice
as necessary
to stay
compliant
with relevant
laws.
We may
update
this
privacy
notice
from
time to
time.
The
updated
version
will be
indicated
by an
updated
"Revised"
date and
the
updated
version
will be
effective
as soon
as it is
accessible.
If we
make
material
changes
to this
privacy
notice,
we may
notify
you
either
by
prominently
posting
a notice
of such
changes
or by
directly
sending
you a
notification.
We
encourage
you to
review
this
privacy
notice
frequently
to be
informed
of how
we are
protecting
your
information.
12.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If you
have
questions
or
comments
about
this
notice,
you may email
us
at
[email protected]
13.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Based on
the
applicable
laws of
your
country,
you may
have the
right to
request
access
to the
personal
information
we
collect
from
you,
change
that
information,
or
delete
it. To
request
to
review,
update,
or
delete
your
personal
information,
please visit: https://phoexa.com/contact .
